POLICIES

Policies & What to Expect

This page explains how sessions work and what you can expect.
Everything here is meant to keep things simple, fair, and stress-free.

You pay only for the session you book.

There are:

Payment is handled securely at the time of booking.

Life happens. I understand that.

You may cancel or reschedule more than 24 hours before your session at no charge

If something unexpected comes up, just let me know. This service is meant to be helpful — not stressful.

During a session, I will:

You are always encouraged to ask questions.

To keep things safe and appropriate, this service does not include:

If something falls outside what I offer, I’ll explain that honestly.

This service is for everyday questions and problems.

If you are dealing with:

Please contact the appropriate emergency service or financial institution right away.

Your time is reserved for you.

Completed sessions are not refundable.

If there is ever a technical issue or misunderstanding, please reach out.
I aim to be fair and reasonable.

You don’t need to be “good with technology” to use this service.
You don’t need to know the right words.
You don’t need to worry about asking a “dumb” question.
My goal is to help you feel more comfortable and confident — not rushed or judged.

If you have questions about anything on this page, feel free to ask.

• 60-Minute Help Session — $70 - Paid at booking

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